Differences

This shows you the differences between two versions of the page.

--- userzone:userdoc:via_email [2013/02/06 15:19]
menno
+++ userzone:userdoc:via_email [2020/03/12 12:06] (current)
@@ Line 1: / Line 1: @@
 ===== E-mail=====
+==== individual mail ====
+Mail in GemsTracker is sent 'per token'. To mail a patient select the patient and select a token (by clicking on the '+' button). If the patient has an e-mail address and the token has not been answered you can click on the 'E-Mail now!' button.
+In the next screen you can select a mail template or - if you have the access rights - you can write a message there and then.
+==== manual bulk mail ====
+You can manually send e-mail to one or more respondents from the Overview menu item. When you search By period, By token or By patient you can (roughly) select the patients you want to mail and then you click on the 'Bulk mail' button - assuming you have the right to do so.
+In the next screen you can select and deselect individual patient and tokens to mail and you can decide what to mail by selecting a mail template or - again if you have the access rights - you can write a message there an then.
 ==== semi-automatic mail ====
-  * Go to Automatic Mail under Mail
+  * Go to Automatic Mail under Setup => Mail
   * Click New
   * Select a template*

GemsTracker