GemsTracker

• Go to Automatic Mail under Setup ⇒ Mail
• Click New
• Select a template*
• Select a user whose name will be used for the e-mail
• Keep the check at active
• Select one of three options for the sending e-mail adres
  • Fill out a e-mail adres in 'From other' if you have selected this mode
• Select 'Send one mail per patient,mark only mailed tokens'
• Select at Filter: 'First mail'
• Change the settings for the automatic reminders
• Choose a track and/or survey for wich this template has te be sent.
• Press 'Save'
• Repeat once for the automatic reminder, setting the filter to 'Reminder'

Based on these settings, GemsTracker wil create e-mails every time a survey becomes active for someone with a e-mail adres. These messages aren't sent until you tell GemsTracker to do so. You'll have to do this regularly.

• Go to Automatic Mail under Mail
• Go to Run
• GemsTracker wil send all the waiting messages

* See making a mail template on how to create one

The fully automatic e-mail works the same as the semi-automatic e-mail. The only difference is that the site-admin tells GemsTracker to automaticlly send the e-mail without you having to press the button. This can only be done by the server admin by using the so-called cronjob.